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⛔️ "Game not Syncing" Issue on different devices - Under Investigation ⛔️
This discussion was created from comments split from: I am trying to log into my account and keep getting OOPs something went wrong message. I checked my.
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Screen goes black after showing ad (Edited by CM: Reported to the Studio)!
Screen goes black after showing ad, and does not continue with the game. This has been happening for the past 2 days
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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2024 Tournament
I am finding that in the leadership board for the tournament that the other players seem to be bots playing against me. I also noticed that the purple stars are not in a lot of the games and my boosters are not going after the on jelly left to win (fish & saucers) I am frustrated that I have played my heart out and yet…
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I SEE A PROBLEM WITH THE TOURNAMENT
I started my tournament, I was able to watch adds all the time, and suddenly just when I almost pass the other person they disappear, like they were helping the other person to win. I think everyone should have the same situation, I just consider that I was forced to have it harder then the other person win or pass to the…
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I registered 2 accounts with the same email address by mistake
I seem to have registered 2 accounts with the same email address by mistake one is loulou The other one is loulou_Love Both under the email Louise.Courtemanche@gmail.com how can I fix this? Thanks for your help Louise
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cant win level 1208
stuck on level 1208 for a month now .just not enough moves to be able to win it . getting ready to just delete the game.
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Rolls for All-Star tournament
I was wondering if my phone service goes off-line and I have no Wi-Fi and I’m still playing do the purple candy’s I collect while I’m off-line still go to my score once I have service again, pictures at my work I lose service sometimes and I was just wondering
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Hoy people can obtain 2M points without advance in levels
Hello. I'm in the 2nd final phase of the All Stars competition, and I have a question. I'm head to head with a player who is at level 10001 and not advancing levels, yet they are earning an equal or greater amount of points than me, despite me progressing through levels, having surpassed nearly 600 in these past 2 days.…
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It is very surprising to see a player get 3400 levels overnight
I am competing in a weekly contest and at the beginning of the week (4/22/2024) a competitor (Lori71) had less than 70 levels won and the next day he had 3471 levels won. This is very suspicious as I don’t think it is physically possible to win that many levels so quickly. Could there be a problem with the application?…
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iv'e ben stuck on the same level 1208 now for almost a month. just doesn't seem to be any way to win
no way to win level 1208. getting ready to delete the game. been stuk for a month now.
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Access to account
my account has been passed on from one iPhone to another, and I have no idea how to access it. Furthermore on my last phone switch I lost the bonus adds. Can anyone help me?
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cheating in the championship
Once again, I am outraged as there is no one controlling this large competition, as there is some boot where 2 competitors are earning stars without passing the level, in a very large quantity that does not exist, I took a photo and I want an investigation into this, the two took a break and at the same time started moving…
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Did not receive my reward
I got notification that I completed in the top 5% in the all stars challenge for 1m. However nothing came through. Plus talking to other players also agreeing that seems the games was rigged with the other countries playing. Very disappointing
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Récupération des boosters
bonjour. J'ai du réinstaller le jeu suite à un souci de mauvaise connexion à Internet. Mais mes boostee ont disparu de même que les vies envoyées par les amis Ccomment les récupérer ? MMerci
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level 830 it’s hard its been days now
level 830 it’s hard its been days now
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How it work? Is the family member can play in the same account??
Is it OK the player is been playing for over 48 hours... It's just sounds they are cheating
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I submitted the form for all stars but by miss forgot the check for one the question.. can I get the
Can I get the form again?
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Hola. No se cómo participar en allá Star. Juego y no encuentro estrellas moradas. Nivel 11 500
Donde puedo ver si estoy participando en allá Star.
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Why my level don't have purple star??
I'm on level 9925 but I realized most of my level don't have purple star.I'm on the tournament now I don't get most of the purple star... help
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I can’t retrieve my game .I purchase unlimited life with my gold bars and it is not showing
I can’t retrieve my all star event.I purchase unlimited life using my gold bars and it is not showing
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Porque já fiz duas compra e não recebi o combinado
Porque fiz 2 compras e não recebi o combinado
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Hi it have app to download?
Hi it have app to download?